Contact and data deletion
This page explains how a user can request help, data export or deletion of the account and app data.
Contact
For support, privacy, export and data deletion requests: adres kontaktowy operatora.
Include the account email, request type and a short problem description. Do not send passwords or API keys.
Data export
A user can request export of account data, profile, wardrobe, outfits, planner and usage history.
In local mode, data export is available in the profile panel. For production accounts, export is handled through the profile panel or a contact request.
Data deletion
A user can request deletion of the account and app data. In local mode, they can also clear data from the profile screen.
Deletion may not include technical copies that must be retained for a limited time for security, billing or legal reasons.
Photos and AI
If the request concerns photos or AI try-on, specify whether it concerns wardrobe photos, the face photo, a generated preview or the entire account history.
The app should not require try-on usage for a user to access the remaining features.